FlexByDesigns | FAQ

Do you ship worldwide?
Yes! We work with fulfillment partners that allow us to ship globally.

How long does shipping take?
Most orders are fulfilled within 2–7 business days. Delivery time depends on your location but typically ranges from 3–21 business days.

Do you accept returns?
Since each product is made-to-order, we only accept returns for damaged, defective, or incorrect items. Please contact us within 14 days of delivery.

What happens if I entered the wrong shipping address?
If you realize your address was incorrect, please contact us immediately. If your order has already shipped, we may not be able to make changes.

What if my item arrives damaged?
Please email us at support@flexbydesigns.com with your order number and photos. We’ll process a replacement or refund where applicable.

Do you offer custom designs?
Currently, all designs are created Print-on-demand platforms, but we are working on offering more personalized options in the future.